Frequently Asked Questions

All of the websites we build are designed with mobile responsiveness in mind. That means your site will automatically adjust to look great on any device, from desktops to smartphones. We also test each site extensively to ensure it's perfect on every screen size.

The timeline varies depending on the complexity of the website. For most websites, you can expect it to take anywhere from 3 to 6 weeks from start to finish. This includes time for design, development, and revisions. But don't worry, we'll keep you updated every step of the way!

A template-based website uses pre-designed layouts and is quicker and more cost-effective to set up. A custom-built website, on the other hand, is tailored specifically to your needs, branding, and goals. Custom websites provide a unique user experience and greater flexibility but may take more time to develop.

At Roos Web Design, we follow a simple, structured process to ensure your website is exactly what you need. First, we get to know your business and goals. Then, we move on to designing the look and feel, followed by building the site with attention to detail and usability. After testing, we launch your site, and then we provide ongoing support to ensure everything stays perfect.

Nope! We design websites that are easy for you to manage. We use Webflow, a CMS that lets you edit your content, images, and more without needing any coding knowledge. Of course, if you need help, we're always here to assist.

We primarily work with Webflow because it's an intuitive, flexible platform that combines the best of both worlds - design freedom and powerful CMS capabilities. Webflow also offers great speed, security, and scalability, which is why we recommend it to most of our clients.

Yes, we integrate basic SEO optimization into every website we design. This includes keyword research, meta tags, alt text for images, and other technical SEO elements. We can also offer more advanced SEO services to help your site rank higher in search engine results.

Yes, we specialize in redesigning existing websites to bring them up to date with current design trends, improve functionality, and boost performance. We'll work with you to understand what's working and what isn't, and then transform your website into something that truly represents your brand.

Absolutely! We provide ongoing maintenance packages to keep your website running smoothly. This can include updates, security patches, backups, and more. We're here to support you whenever you need us.

We offer a full range of web design services, including custom website design, development, SEO optimization, and ongoing website maintenance. Whether you need a simple brochure website or a more complex solution, we've got you covered.

Website speed is a key factor in both user experience and SEO. A slow website frustrates users and increases bounce rates, which can negatively impact your search engine ranking. We prioritize speed optimization to ensure your site loads quickly and performs well in search engines.

It's good practice to update your website at least once a year to keep things fresh and relevant. That could include updating content, adding new features, or adjusting the design. If your business offerings change or you launch a new product, updating the site more frequently is a smart move.

UX (User Experience) and UI (User Interface) design are all about how visitors interact with your website. UX focuses on the overall experience - how easy and enjoyable it is to use your site, while UI focuses on the visual and interactive elements. Both are essential for creating a website that's not only attractive but also functional and user-friendly.

Your website is often the first impression potential clients will have of your business. A well-designed website builds trust, highlights your expertise, and can significantly improve your chances of converting visitors into customers. A professional website shows you�re serious about your business.

An effective website is one that is easy to navigate, visually appealing, and optimized for conversions. Clear calls-to-action (CTAs), fast loading speeds, and responsive design all play crucial roles. We also focus on SEO to ensure your site attracts the right traffic in the first place.

Our website packages include everything you need to launch a stunning, functional website: design, development, responsive design, basic SEO, and testing. We also offer additional services like ongoing support, professional email, and more.

Yes! We offer a standard payment plan with milestone payments (40/30/30 split), and we also offer a 100% upfront plan with a 15% discount. We believe in making things as easy and affordable as possible for you.

We understand that projects evolve. If you want to add features or changes after we begin, we�ll discuss the impact on timeline and cost. We�ll always ensure you're clear on any adjustments before moving forward.

We offer flexible payment options. For most projects, we require a deposit upfront, with the balance due upon completion. We also offer payment plans and discounts for clients who opt for our 100% upfront plan. You�ll always know exactly what to expect with clear, transparent pricing.

Our website prices start at $99.25 upfront and $30.50 per month. The exact cost will depend on the complexity and features you need. During our initial consultation, we�ll help you choose the right plan based on your specific needs and goals, ensuring you get the best value for your business.

You�ll need to provide content (text, images, videos) for the website. If you don�t have it, we can assist with content creation or connect you with professionals who can help. High-quality images are essential for a polished look, but we can also source stock images if needed.

We offer ongoing support, so if you ever need help after launch, we�re just a message away. Whether you need a quick fix, update, or technical assistance, we�ll be there to ensure your website keeps running smoothly.

Yes! With Webflow, you'll be able to update your website easily. We'll train you on how to manage your site and provide resources for you to refer to later. Of course, if you ever need assistance, we�re here to help.

Your involvement will be crucial, especially during the discovery and feedback stages. We�ll work closely together to ensure the design aligns with your vision. We�ll also need your feedback on drafts, content, and any changes along the way.

To get started, we�ll need information about your business, goals, target audience, and any content or branding materials you already have. The more details you can provide, the smoother the process will be.

We ensure that your website follows best practices for data privacy and security. For GDPR and POPIA compliance, we can implement features like privacy policies, cookie consent banners, and data protection measures. Compliance depends on your specific business needs, and we can help guide you through it.

We don�t directly provide hosting, but we work with trusted hosting providers that offer fast, secure, and reliable services. We can guide you through the hosting setup or take care of it for you.

If your website goes down or is compromised, we will help restore it quickly. We take proactive security measures, but if something happens, we�ll jump into action to get you back up and running with minimal disruption.

Yes, security is a top priority. We ensure your website is set up with the latest security features, including SSL certificates, strong passwords, and regular updates to protect your site from threats.

We recommend regular backups to protect your site from data loss. We can set up automatic backups for your website, or we can guide you on how to do it yourself.